Hello, I'm Kyle!

I’m a Research and Assessment Librarian working at the frontlines of AI literacy in higher education.

During the past sixteen years, I've directed research for several innovative technology companies and written essays for leading trade publications. First, I documented how disruptive startups and digital youth changed the music business. Then, I joined the visionary companies that sought to reinvent it. 

I've headed user research efforts for four companies, leveraging my writing and reporting skills to develop insights on concertgoers, music listeners, voice-assistant users, and podcast consumers.

As a music journalist, I've published hundreds of long-form essays and podcast episodes. I've also edited three collections of essays — Divergent Streams, Promised Land, and Song Stories — focusing on how technology has reshaped the music business and deepened intimacy with songs. I've been featured as a source in the New York Times, Rolling Stone, NPR, Marketplace, and the Chicago Tribune.